Data Privacy Policy
Last updated: May 18, 2023
This Data Privacy Policy describes how WilGlobo ("we", "our", or "us") collects, uses, and discloses your personal information when you use our services, including our website at www.wilglobo.ca and our "WilGlobo Women Entrepreneurs Hub" application (collectively, the "Services").
This policy is specifically designed to comply with the Personal Information Protection Act (PIPA) of Alberta, Canada, and other applicable Canadian privacy laws.
1. Personal Information We Collect
We collect personal information that you provide directly to us when you:
- Register for an account
- Fill out forms on our website
- Participate in our programs or events
- Apply for mentorship or funding opportunities
- Contact us or communicate with us in any way
- Subscribe to our newsletter
- Download resources from our platform
The types of personal information we may collect include:
- Contact information (such as name, email address, phone number, and mailing address)
- Business information (such as business name, industry, stage, and description)
- Professional information (such as job title, skills, and experience)
- Financial information (such as payment information for paid programs or services)
- Demographic information (such as age, gender, and location)
- Information about your interests and preferences
- Any other information you choose to provide
2. Automatically Collected Information
When you use our Services, we may automatically collect certain information about your device and usage, including:
- Device information (such as your IP address, browser type, operating system, and device identifiers)
- Usage information (such as pages visited, time spent on pages, links clicked, and actions taken)
- Location information (such as general location based on IP address)
- Cookies and similar tracking technologies (as described in our Cookie Policy)
3. How We Use Your Personal Information
We use your personal information for the following purposes:
- To provide and maintain our Services
- To process and fulfill your requests, such as registering for programs or downloading resources
- To communicate with you about our Services, including sending newsletters, updates, and promotional materials
- To personalize your experience and provide content and features that match your profile and interests
- To match you with appropriate mentors, resources, and opportunities
- To analyze and improve our Services
- To protect our Services and prevent fraud
- To comply with legal obligations
4. Legal Basis for Processing (For Alberta Residents)
Under the Personal Information Protection Act (PIPA) of Alberta, we process your personal information based on one or more of the following legal grounds:
- Your consent
- To fulfill our contractual obligations to you
- To comply with legal obligations
- For our legitimate business interests, where those interests do not override your fundamental rights and freedoms
5. Sharing Your Personal Information
We may share your personal information with the following categories of recipients:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, data analysis, payment processing, and customer service.
- Mentors and Program Partners: With your consent, we may share your information with mentors, advisors, or program partners to facilitate mentorship, training, or other services.
- Business Partners: We may share your information with business partners, such as organizations that co-sponsor events or programs with us.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
We do not sell your personal information to third parties.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the personal information, and applicable legal requirements.
7. Your Rights and Choices
Under Alberta's PIPA and other applicable Canadian privacy laws, you have certain rights regarding your personal information, including:
- Access: You have the right to request access to your personal information that we hold.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
- Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time, where consent is the basis for processing.
- Deletion: In certain circumstances, you have the right to request that we delete your personal information.
- Complaint: You have the right to make a complaint to the Office of the Information and Privacy Commissioner of Alberta about our handling of your personal information.
To exercise any of these rights, please contact us using the contact information provided at the end of this policy.
8. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
Whenever we transfer your personal information outside of Canada, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
10. Changes to This Policy
We may update this Data Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.
11. Contact Us
If you have any questions about this Data Privacy Policy or our privacy practices, please contact us:
- By email: privacy@wilglobo.ca
- By phone: +1 (647) 555-1234
- By mail: 123 Business Ave, Suite 400, Calgary, AB T2P 3H5, Canada